Cancellation Policy

In AlveGirona, we understand that plans can change. That's why we offer a flexible and transparent cancellation policy, with no fine print or surprises.

Our goal is to give you peace of mind from the moment you book until you return the car.

Can I cancel or modify my reservation?

Yeah! Can cancel or change your rental dates no complications.

• Free cancellation until 48 hours before of the collection date.
• Date changes: you can reschedule your rental at no extra cost, subject to availability.
• If you need help, our team is available at Spanish, English and French.

Important: Cancellations made less than 48 hours in advance may be subject to a minimum charge (equivalent to one day's rental), except in justified cases (cancelled flights, medical emergencies, etc.). In such cases, please contact us and we'll find a solution together!

What happens if my flight is cancelled or delayed?

Don't worry!
If your flight is cancelled or significantly delayed, You won't lose your reservation or pay any penaltiesWe just need you to let us know as far in advance as possible and, if possible, provide us with the flight number.

Why trust us?

We are one local company from Girona, not an impersonal multinational.
That means:

• Direct and humane treatment
• No endless queues at the airport
• Pick-up in less than 5 minutes at Girona Airport
• Clear prices from the start: basic insurance, 24-hour assistance, unlimited mileage and airport pick-up/drop-off included
• No hidden costs: what you see when you book is what you pay

Do you have any questions about your booking?

We are here to help you.
You can contact us at any time:

Email: alvegirona@gmail.com

Languages: Spanish, English and French